How we handle your data
Enode and all it’s services are compliant with the EUÂ General Data Protection Regulation [GDPR].
Article 1. Subject-matter and objectives
- This Regulation lays down rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data.
- This Regulation protects fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data.
- The free movement of personal data within the Union shall be neither restricted nor prohibited for reasons connected with the protection of natural persons with regard to the processing of personal data.
Here are some of the processes and practices we have in place to protect our users’ data:
Privacy by Design 32
We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy.
In addition to the services mentioned on this page, we may use other services, only in the context of this website, which can be viewed via the cookie consent dialogue.
Subprocessors
We’ve partnered with various providers to offer a reliable service. All of our partners have a great security track record, take personal data privacy seriously, and are fully compliant with GDPR.
To be fully transparent, here is the complete list of providers who come in direct contact with our users’ personal data:
Provider | Services | Location | GDPR Compliance | |
---|---|---|---|---|
Digital Learning GmbH | - Database hosting - Application hosting | 🇩🇪 | GDPR Commitment | |
DigitalOcean | - Database hosting - Application hosting - Cloud infrastructure | 🇺🇸/🇩🇪 | GDPR Commitment | |
Google Firebase | - Cloud Messaging | 🇺🇸 | GDPR Commitment | |
Helpscout | - Customer service platform - Ticket system - Knowledge database | 🇺🇸 | GDPR Commitment | |
Lexoffice | - Accounting software | 🇩🇪 | GDPR Commitment | |
Mailgun | 🇺🇸/🇪🇺 | GDPR Commitment | ||
PayPal | - Payment processing - Transaction processing | 🇺🇸 | GDPR Commitment | |
Sendcloud | - Dispatch processing - Tracking management - Returns management | 🇳🇱 | GDPR Commitment | |
Stripe | - Payment processing - Transaction processing - Fraud protection | 🇺🇸 | GDPR Commitment |
Rights of the data subject 15 16 17 20 21
Our users have the right to access, correct, export and delete their personal data. They may request the deletion or an export of their personal data (structured and machine-readable format) by contacting us at privacy@enode.ai. We will respond to and proceed with requests within 30 days.
This document was last updated on July 1st, 2024.