How we handle your data

Enode and all it’s services are compliant with the EU General Data Protection Regulation [GDPR].

Article 1. Subject-matter and objectives

  • This Regulation lays down rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data.
  • This Regulation protects fundamental rights and freedoms of natural persons and in particular their right to the protection of personal data.
  • The free movement of personal data within the Union shall be neither restricted nor prohibited for reasons connected with the protection of natural persons with regard to the processing of personal data.

General Data Protection Regulation

Here are some of the processes and practices we have in place to protect our usersโ€™ data:

Privacy by Design 32

We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and procedures that we have in place to safeguard your privacy.

In addition to the services mentioned on this page, we may use other services, only in the context of this website, which can be viewed via the cookie consent dialogue.

Subprocessors

Weโ€™ve partnered with various providers to offer a reliable service. All of our partners have a great security track record, take personal data privacy seriously, and are fully compliant with GDPR.

To be fully transparent, here is the complete list of providers who come in direct contact with our usersโ€™ personal data:

ProviderServicesLocationGDPR Compliance
Digital Learning GmbH Logo
Digital Learning GmbH- Database hosting
- Application hosting
๐Ÿ‡ฉ๐Ÿ‡ชGDPR Commitment
DigitalOcean Logo
DigitalOcean- Database hosting
- Application hosting
- Cloud infrastructure
๐Ÿ‡บ๐Ÿ‡ธ/๐Ÿ‡ฉ๐Ÿ‡ชGDPR Commitment
Google Firebase Logo
Google Firebase- Cloud Messaging๐Ÿ‡บ๐Ÿ‡ธGDPR Commitment
Helpscout Logo
Helpscout- Customer service platform
- Ticket system
- Knowledge database
๐Ÿ‡บ๐Ÿ‡ธGDPR Commitment
Lexoffice Logo
Lexoffice- Accounting software๐Ÿ‡ฉ๐Ÿ‡ชGDPR Commitment
Mailgun Logo
Mailgun- Email๐Ÿ‡บ๐Ÿ‡ธ/๐Ÿ‡ช๐Ÿ‡บGDPR Commitment
PayPal Logo
PayPal- Payment processing
- Transaction processing
๐Ÿ‡บ๐Ÿ‡ธGDPR Commitment
Sendcloud- Dispatch processing
- Tracking management
- Returns management
๐Ÿ‡ณ๐Ÿ‡ฑGDPR Commitment
Stripe Logo
Stripe- Payment processing
- Transaction processing
- Fraud protection
๐Ÿ‡บ๐Ÿ‡ธGDPR Commitment

Rights of the data subject 15 16 17 20 21

Our users have the right to access, correct, export and delete their personal data. They may request the deletion or an export of their personal data (structured and machine-readable format) by contacting us at privacy@enode.ai. We will respond to and proceed with requests within 30 days.

This document was last updated on July 1st, 2024.

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