There are some differences regarding subscription management depending on your account type (individual or organisation):

 

Single-user subscription management

As a single-user, all subscriptions are handled via the Apple App Store. To sign up for a subscription, tap any of the Enode One+ symbols in the Enode app.

To manage an existing subscription, open the settings on your iPhone and tap your name at the top of the menu. Next, tap 'subscriptions,' and you will see your current subscriptions in the list. If you have an Enode One+ account, you will see Enode listed and can tap to access the subscription management.

Your existing subscription remains active until its renewal date.

 

Organisation subscription management

As an organisation, subscriptions can be purchased via our web shop. Aside from the free tier, there are 3 paid tiers with different access levels. To check the options, click this link. Your existing subscription remains active until its renewal date.

If you already have a subscription, log in to the website with your account details, and you will be able to manage your subscription via the account area. 

If you have any issues, please don't hesitate to reach out to us at [email protected]